PRIVACY
Data protection
1 General information and mandatory information
1.1 Name and address of the person responsible
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Maranu GmbH
Ürdinger Strasse 1
50733 Cologne
Germany
Tel .: 0049 17647052149
Email: info@campinginmycar.com
Website: www.campinginmycar.com
1.2 Name and address of the data protection officer
The data protection officer of the person responsible is:
Manuel Johanngieseker
Ürdinger Strasse 1
50733 Cologne
Germany
Tel .: 0049 17647052149
Email: m.johanngieseker@gmail.com
Website: www.campinginmycar.com
1.3 General information
In principle, we only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
1.4 General handling of data
The website operator receives, collects and stores information that is entered on the website or made available in any other way. In addition, we collect the IP address (Internet Protocol) that was used to connect your computer to the Internet. We may use software tools to measure and collect session information, including the time it takes to build a website (page response time), the amount of time visitors spend on particular pages, page interaction information, and methods used to retrieve the page become. We store personally identifiable information (including name, email address, password, communication details), payment details (including credit card information), feedback, recommendations and personal profiles. Every time our website is called up, our system automatically collects data and information from the computer system of the calling computer (e.g. internet browser, operating system or time of the page was viewed). Your data is also collected when you provide it to us. This can be, for example, data that you enter in our booking portal. Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyze your user behavior. In addition, non-personal and personal information is collected in order to provide and perform services, to provide our users with ongoing customer service and technical support, and to comply with applicable laws and regulations. As a rule, we will contact you regarding the processing of a requested or commissioned service (rental of a rental vehicle). We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed or, if necessary, to contact you about our User Agreement, applicable national laws, and any Enforce the agreement we have made with you. For these purposes we can contact you by email, telephone, SMS or post.
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time at the above address if you have any further questions on the subject of data protection. We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you of those changes here. This means that you know what information we collect, how we use it and under what circumstances we may use and / or publish it.
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us should not be able to be read by third parties.
2 revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
2.1 Right to object to the collection of data in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR SPECIAL SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS REQUIRED, CAN BE REFERRED TO IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVIDE COMPULSORY REASONS FOR PROCESSING THAT OWN YOUR INTEREST, EXECUTE OR OVERVIEW THE RIGHTS OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA ARE PROCESSED IN ORDER TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IN CONNECTION WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 (2) GDPR).
2.2 Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal exists without prejudice to other administrative or judicial remedies.
2.3 Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.
2.4 Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct or delete this data. You can contact us at any time if you have any further questions on the subject of personal data.
2.5 Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion. If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted. If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted. If you have restricted the processing of your personal data, these data - apart from their storage - may only be used with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest processed by the European Union or a member state.
3 web hosting
3.1 External hosting
This website is hosted by the external service provider wix.com (hoster). The personal data collected on this website may be stored on Wix.com's servers via the data storage, databases and general Wix.com applications. This can primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit.b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para . 1 lit.f GDPR). Our host will only process your data insofar as this is necessary to fulfill its performance obligations and follow our instructions with regard to this data. The Wix privacy policy can be viewed at the following link: https://de.wix.com/about/privacy.
3.2 Contract for order processing
In order to ensure data protection-compliant processing, the following data protection agreement applies between our hoster Wix and us, which can be viewed via the following link: https://de.wix.com/about/privacy-dpa-users.
4. Data collection on this website
4.1 Cookies
Cookies are small pieces of data that are stored in the browser of a website visitor and are usually used to track user movements and actions on a website. Our platform, hosted by Wix.com, uses cookies for many important reasons, such as:
o To offer our visitors and customers the best possible visiting experience.
o To recognize our registered members (users who have registered on our website).
o To monitor and analyze the performance, operation and effectiveness of our homepage on the Wix platform.
o To ensure that the platform is and will remain secure.
There are various types of cookies, which are roughly outlined below. A good and comprehensive source of information about cookies is www.AllAboutCookies.org. There you will find good information on how cookies can be managed sensibly, how cookies can be refused or how settings for existing cookies can be changed. Deleting or disabling cookies and other tracking technologies can prevent access to certain parts of websites. First party cookies are cookies that Wix places on the website. Third-party cookies are cookies that are placed on the website by third-party providers. These third-party cookies enable us or you to use certain third-party services. Session cookies are deleted when the browser is closed and then do not collect any further information. These cookies usually store information in the form of a session identification that does not personally identify the user. Persistent cookies are permanently stored cookies and are stored on the hard drive until they expire (i.e. based on their expiration date) or are deleted manually. These cookies are used to collect identifying information about the user, such as web surfing behavior or preferences for a particular website. Absolutely necessary cookies are the cookies with which you can view the website. They are also required for security reasons. Functional cookies "remember" registered visitors / customers in order to improve their user experience. Cookies are stored on the basis of Article 6 (1) (f) GDPR, unless a different legal basis is specified. If consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); the consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted. Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in the context of this data protection declaration.
4.2 Booking software
Bookings on our website are made using the booking software rentware.io from Betterware Software UG (see section 3.2). The provider is Betterware Software UG, Ernst-Augustin-Straße 12, 12489 Berlin. You can find more information on this in the Betterware Software UG's privacy policy at https://rentware.io/datenschutz/. All contact details entered in the booking software are stored for the purpose of booking processing, realizing online bookings and the traceability of payment transactions. In order to create rental contracts and invoices, the following data in particular are stored in the rentware.io software portal: customer name, customer address, company name, email address, telephone number and, if applicable, company name and VAT ID. This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), if this was queried. The data you have entered will remain with us until you ask us to delete it or revoke your consent to storage. Mandatory statutory provisions - in particular retention periods - remain unaffected.
4.3 Payment service providers
In the last booking step "Payment" of the booking software provided by Betterware Software UG, payment methods of the payment services from PayPal and Stripe are integrated.
PayPal: If payment via PayPal is selected as the payment method, the entered payment data will be transmitted to PayPal. The provider is PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, Luxembourg. The payment provider transfers, processes and, if necessary, stores personal data outside the EU that are required to process the payment. PayPal is solely responsible for processing this data.
The transfer of your data to PayPal takes place on the basis of Art. 6 Paragraph 1 lit. a GDPR (consent) and Art. 6 Paragraph 1 lit. b GDPR (processing to fulfill a contract). You have the option of withdrawing your consent to data processing. A revocation does not affect the effectiveness of data processing operations in the past. Further data protection information can be found in PayPal's data protection declaration at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Stripe: Payment is processed via the Stripe payment service if the payment methods credit card and SOFORT are selected and payment data is transmitted to Stripe. The payment service provider is Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland. Your data is transmitted to Stripe on the basis of Art. 6 Paragraph 1 lit. a GDPR (consent) and Art. 6 Paragraph 1 lit. b GDPR (processing to fulfill a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past. All data required for payment processing are used to carry out the payments and are transmitted using the “SSL” method. Stripe is certified according to the Industry Data Security Standard (PCI DSS) and is subject to the Safe Harbor Agreement. Stripe transfers, processes and, if necessary, stores personal data outside of the EU. Stripe is solely responsible for processing this data. Stripe provides further information on data protection under the link https://stripe.com/de/privacy. Stripe's terms and conditions can be found under the following link: https://stripe.com/de/terms. If you pay by credit card (Visa, MasterCard or American Express), the payment is processed as described above via the payment provider "Stripe". The data required for this (card number, validity and verification number) are encrypted and forwarded to the payment provider and cannot be viewed by us as the person responsible for the website. The payment method SOFORT-Überweisung is also integrated via Stripe. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich. Sofort GmbH is part of the Klarna Group. The payment provider Sofort GmbH transfers, processes and, if necessary, stores personal data that is required to process the payment. Sofort GmbH is solely responsible for processing this data. If the payment method “Sofortüberweisung” is selected in our booking portal, your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing for Fulfillment of a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past. Details on the processing of data with regard to the instant transfer payment method can be found at the following link: https://www.sofort.de/datenschutz.html
Payment via giropay is also processed by the external payment provider Stripe and giropay GmbH. The provider of this payment service is giropay GmbH, An der Welle 4, 60322 Frankfurt / Main, Germany. The payment provider giropay GmbH transfers, processes and, if necessary, stores personal data that is required to process the payment. Giropay GmbH is solely responsible for processing this data. Details on giropay payments can be found in the terms and conditions and the data protection provisions of the payment provider at: https://www.giropay.de/rechtliches/datenschutzerklaerung.
5 Further data acquisition
5.1 Inquiries by email and phone
If you contact us by e-mail or telephone, your request, including all personal data derived from it (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), if this was queried. The data you send to us via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
5.2 Googlemail & Google Drive
Contact by email is made through Gmail as part of G-Suite. Google Drive is used as cloud storage. You can find more information about data processing in connection with the G-Suite (Gmail, Google Drive) in Google's data protection information at https://cloud.google.com/security/gdpr?hl=de or https: // policies. google.com/u/1/privacy?hl=de
Further information on managing your own data relating to Google applications can be found on the Google-operated website https://www.dataliberation.org/. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
5.3 Accounting software - Lexoffice
Customer invoices are created and archived with the Lexoffice accounting software. The provider is Haufe-Lexware GmbH & Co. KG, Munzinger Strasse 9, 79111 Freiburg. Information and details on data protection regulations can be viewed at the following link: https://www.lexoffice.de/datenschutz/.
5.4 Insurance
When booking the Comfort or Premium tariff, the following contact details are forwarded to ERGO Reiseversicherung AG for the creation of the insurance policy: Tenant name, booking date and travel date. The provider is ERGO-Reiseversicherung AG, Thomas-Dehler-Str. 2, 81737 Munich. Information on data protection can be found under the following link: https://www.ergo.de/de/Service/Datenschutz. In the event of a claim or any other insurance-relevant incident, personal data (name, address, contact details) will be passed on to the following regulating insurance companies to process the claim:
-Europ Assistance SA, branch for Germany, Adenauerring 9, 81737 Munich. Information on data protection can be found under the link https://www.europ-assistance.de/rechtliches/datenschutzbestUNGEN.
-Helvetia Swiss Insurance Company AG, Directorate for Germany, Berliner Strasse 56-58, 60311 Frankfurt am Main. Information on data protection can be found under the link https://www.helvetia.com/de/web/de/ueber-uns/service/datenschutz.html.
-Horbach GmbH, Heinrich-Heine-Allee 3, 40213 Düsseldorf. Information on data protection can be found under the link https://www.horbach24.de/datenschutz/.
6 Social Media
6.1 Facebook plugins (like & share button)
Plugins of the social network Facebook are integrated on this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected will also be transferred to the USA and other third countries.
You can recognize the Facebook plugins by the Facebook logo or the “Like” button on this website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=de_DE. When you visit this website, the plug-in establishes a direct connection between your browser and the Facebook server. As a result, Facebook receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This enables Facebook to assign your visit to this website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's data protection declaration at:
https://de-de.facebook.com/privacy/explanation. If you do not want Facebook to be able to assign your visit to this website to your Facebook user account, please log out of your Facebook user account. The Facebook plugins are used on the basis of Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in the greatest possible visibility in social media. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.
6.2 Instagram plugin
Functions of the Instagram service are integrated on this website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to this website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram. The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the greatest possible visibility in social media. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. You can find more information on this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/.
7 plugins and analysis tools
When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.
7.1 Google Maps
This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer. Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 lit. f GDPR. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Paragraph 1 lit. a GDPR; the consent can be revoked at any time. You can find more information on handling user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.
7.2 Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.
We have concluded a contract data processing agreement with Google and fully implement the requirements of the German data protection authorities when using Google Analytics.
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. These data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described above.
7.3 Google AdWords
This website uses Google Conversion Tracking, an analysis service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google AdWords places a cookie on your computer ("conversion cookie") if you have reached the website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages on our homepage while the cookie has not yet expired, we and Google can recognize that someone clicked on the ad and was redirected to our site. Every AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can refuse / deactivate the setting or installation of a cookie via your browser settings. This means that you will not be included in the conversion tracking statistics. You can find more information on terms of use and data protection at: http://www.google.de/policies/privacy/.
7.4 Google Web Fonts
This site uses so-called web fonts for the uniform representation of fonts. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/.